FlowGen Labs Privacy Policy

This Privacy Policy applies to personal information processed across FlowGen’s websites, mobile applications, and other online or offline offerings, collectively called the “Services.”

FlowGen may revise this Privacy Policy at its discretion. Material changes will be communicated as required by law. Continuing to use the Services after updates take effect constitutes acceptance of the revised policy.

Important Note: This policy does not cover Customer Data processed on behalf of customers. Customer privacy policies and service contracts govern that information. Direct customer-related inquiries to the respective customer.

Collection methods depend on how you interact with FlowGen and applicable legal requirements.

A. Personal Information You Provide Directly

• Account Information: Name, email, phone number, address, professional details, and related account administration information
• Purchases:Payment details processed by third-party payment processors; FlowGen receives associated billing information but doesn’t directly store payment card data
• Communications: Email, phone, and mailing address collected when requesting information, subscribing, seeking support, or corresponding with FlowGen
• Surveys: Personal information provided when participating in surveys
• Interactive Features:Information submitted through comments, forums, blogs, and social media; public submissions aren’t subject to privacy protections outlined here
• Sweepstakes or Contests: Entry information; winner details may be publicly shared where legally required
• Conferences and Events: Information collected at conferences, trade shows, and other events
• Business Development: Information from individuals and third parties regarding potential business opportunities
• Job Applications: Applications, CVs, cover letters, and related employment inquiry information

B. Personal Information Collected Automatically

• Device and Usage Data: IP address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising identifiers, browser/device information, location data, and ISP information
• Activity Tracking: Pages visited, search queries, link clicks, content interactions, activity frequency and duration, and usage patterns
• Cookie Policy: FlowGen and third parties use cookies, pixel tags, and similar technologies to collect information automatically

Cookie Types:

• Cookies: Small text files storing preferences and enhancing user experience
• Pixel Tags/Web Beacons: Embedded code measuring engagement on the Services
• Analytics: Third-party tools processing analytics to improve and personalize Services

C. Personal Information from Other Sources

• Third-Party Services: Information from third-party applications based on your privacy settings
• Referrals and Sharing: Personal information about others provided through referral tools and sharing features

A. Provide Our Services

• Managing accounts and information
• Providing access to Services areas and features
• Offering customer and technical support
• Communicating about accounts, activities, and policy changes
• Processing financial information and payments
• Processing job applications
• Enabling event registration

B. Administrative Purposes

• Direct marketing, research, security, and fraud prevention
• Detecting security incidents and preventing malicious or illegal activity
• Measuring engagement and interest
• Improving and developing Services and products
• Quality control, identity verification, debugging, auditing, and compliance
• Sharing information with third parties as needed
• Enforcing agreements and complying with legal obligations

C. Marketing and Advertising

FlowGen tailors content and advertisements as permitted by applicable law.

D. With Your Consent

FlowGen may use personal information for purposes clearly disclosed when collected or with explicit consent.

E. Other Purposes

De-identified and aggregated information supports research, analysis, and legally permissible purposes.

A. Disclosures to Provide Services

• Service Providers
• Third-Party Services You Share or Interact With
• Business Partners
• Affiliates
• Advertising Partners

B. Disclosures to Protect

FlowGen may disclose information when required or appropriate to comply with law, protect rights, enforce policies, or investigate illegal activity.

C. Merger, Sale, or Asset Transfers

Information may be sold or transferred during such transactions as permitted by law or contract.

Privacy Choices Include:

• Email communications opt-out
• Text message opt-out
• Mobile push notification and location settings
• Cookie and personalized advertising preferences

Note:“Do Not Track” signals are not honored.

Privacy Rights May Include: Access, portability, correction, deletion, processing opt-outs, restriction, objection, appeal, and consent withdrawal as permitted by applicable law.